Terms of Service
Effective Date: March 8, 2025
1. Introduction
Welcome to LiquidIndex. These Terms of Service ("Terms") govern your access to and use of the LiquidIndex platform, website, APIs, and services (collectively, the "Service"). Please read these Terms carefully before using our Service.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Definitions
- "LiquidIndex," "we," "us," or "our" refers to LiquidIndex, the provider of the Service.
- "You" or "your" refers to the individual or entity using the Service.
- "Content" refers to any data, text, files, information, or materials that you upload, process, or store through the Service.
- "RAG" refers to Retrieval-Augmented Generation, the AI technology used in our Service.
3. Account Registration
3.1 Account Creation
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and access credentials to your account. You agree not to disclose your password or access credentials to any third party and to take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.
3.3 Age Requirement
The Service is not intended for individuals under the age of 18. By creating an account, you represent that you are at least 18 years old.
4. Service Description
4.1 RAG Platform
LiquidIndex is a Retrieval-Augmented Generation (RAG) platform that enables users to integrate AI with their data. Users can upload documents via API and query them using natural language.
4.2 Multi-Tenant Architecture
Our platform is designed with a multi-tenant architecture, allowing multiple customers to securely upload, manage, and query their data within isolated environments.
5. Pricing and Payment
5.1 Free Tier
We offer a free tier with limited features and usage caps.
5.2 Paid Subscriptions
Paid subscription plans are available with additional features and higher usage limits. Pricing is available on our website or upon request.
5.3 Payment Terms
You agree to pay all applicable fees for the Service you select. All payments are non-refundable except as expressly set forth in these Terms. We reserve the right to change our prices upon reasonable notice.
6. Your Content
6.1 Ownership of Your Content
You retain all rights to your Content. By uploading Content to the Service, you grant LiquidIndex a worldwide, non-exclusive, royalty-free license to use, copy, store, transmit, and process your Content solely to the extent necessary to provide and maintain the Service.
6.2 Content Restrictions
You agree not to upload Content that:
- Infringes on the intellectual property rights of others
- Violates any applicable laws or regulations
- Contains harmful code, malware, or viruses
- Contains personal data in violation of applicable privacy laws
- Is unlawful, defamatory, obscene, or otherwise objectionable
6.3 Content Removal
We reserve the right to remove or disable access to any Content that violates these Terms or is otherwise objectionable.
7. Intellectual Property Rights
7.1 LiquidIndex Intellectual Property
The Service and its original content (excluding your Content), features, and functionality are owned by LiquidIndex and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
7.2 Feedback
If you provide us with feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, including to improve the Service.
8. Acceptable Use
8.1 General Conduct
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service in any way that violates any applicable law or regulation
- Use the Service to harm, threaten, or harass any person or to promote discrimination, racism, or harm
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Attempt to gain unauthorized access to any part of the Service
- Use the Service to generate, transmit, or store sensitive personal information without appropriate safeguards
- Use the Service to develop or train competing products or services
8.2 API Rate Limits
You agree to respect any rate limits and other technical measures we implement to ensure the stability and availability of the Service.
9. Third-Party Services
9.1 Integration with Third-Party Services
The Service may integrate with or allow access to third-party services. Your use of these third-party services is governed by their respective terms of service and privacy policies.
9.2 Third-Party Links
The Service may contain links to third-party websites or resources that are not owned or controlled by LiquidIndex. We are not responsible for the content or availability of such external sites or resources.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.
11. Limitation of Liability
In no event shall LiquidIndex, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using the Service during the twelve (12) months preceding the claim.
12. Indemnification
You agree to defend, indemnify, and hold harmless LiquidIndex and its licensors, service providers, and their respective officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any applicable law or regulation.
13. Term and Termination
13.1 Term
These Terms remain in effect while you use the Service.
13.2 Termination by You
You may terminate your account at any time by contacting us.
13.3 Termination by Us
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.
13.4 Effect of Termination
Upon termination, your right to use the Service will immediately cease. Certain provisions will survive termination.
14. Modifications to the Service
We may modify or discontinue the Service at any time without liability.
15. Modifications to the Terms
We may modify these Terms and will provide notice of significant changes.
16. Governing Law and Dispute Resolution
16.1 Governing Law
These Terms are governed by the laws of the United States.
16.2 Dispute Resolution
Disputes shall be resolved through binding arbitration in the United States per the American Arbitration Association's rules.
16.3 Waiver of Class Actions
Disputes will be handled on an individual basis; class actions are not permitted.
17. General Provisions
17.1 Entire Agreement
These Terms constitute the entire agreement between you and LiquidIndex.
17.2 Waiver
No waiver of any term shall be deemed a further waiver of such term or any other term.
17.3 Severability
If any provision is held invalid, the remaining provisions shall remain in effect.
17.4 Assignment
You may not transfer these Terms without our consent; we may transfer them without your consent.
17.5 Force Majeure
We are not liable for any failure or delay caused by events beyond our reasonable control.
18. Contact Information
For any questions, contact us at support@liquidindex.dev.